About Shipping

We will prepare your shipment within 1 to 3 business days after your order is confirmed. Orders placed on weekdays are generally processed within 1 business day, but orders placed on Friday evening or over the weekend may take a little longer.

Once shipped, your order will be delivered within an estimated 8 to 12 business days.

We strive to provide you with a smooth ordering and shipping experience. If you have any questions or concerns, please do not hesitate to contact our customer service at info@maisonclaireetsylvie.fr.

Restocking Fee Policy

If your order is returned for any of the following reasons:

• Incorrect or incomplete shipping address provided at checkout.

• Delivery refused or rejected by the recipient.

• No response to the carrier's redelivery attempts when offered.

We reserve the right to charge a restocking fee of 50%, which will be deducted from your refund.

Note:

In some cases, carriers may offer a return option. If reshipment is refused or not arranged within the time frame set by the carrier, the restocking fee will apply. To avoid this, we strongly recommend double-checking your shipping information at the time of purchase and responding promptly to any delivery issues.