Data Protection Statement
1) Information on the Collection of Personal Data and Contact Details of the Controller
1.1 Thank you for visiting our website. Below, we inform you about the processing of your personal data when using our site. Personal data means any information that allows you to be personally identified.
1.2 The data controller for this website is maisonclaireetsylvie.fr. The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data (as defined by the EU General Data Protection Regulation β GDPR).
1.3 This website uses SSL or TLS encryption to protect the transmission of personal data and other confidential information (such as orders or inquiries). You can recognise an encrypted connection by the browser address bar starting with βhttps://β and by the padlock icon.
2) Data Collection When Visiting Our Website
When you use our website for purely informational purposes (without registering or sending us information), we only collect the data your browser transmits to our server (known as βserver log filesβ). This is necessary to display the website and ensure its stability. The following data is collected:
Page visited
Date and time of access
Amount of data transferred (in bytes)
Page from which you accessed (referrer)
Browser used
Operating system used
IP address used (possibly anonymised)
The processing of this data is based on our legitimate interest in improving the stability and functionality of the website, in accordance with Article 6(1)(f) of the GDPR. There is no further transfer or use of the data unless there are concrete indications of unlawful use, in which case the logs may be reviewed.
3) Cookies
To make our website attractive and to enable the use of certain features, we use cookies (small text files stored on your device). Some cookies are deleted at the end of the session (session cookies), while others remain stored to recognise your browser on future visits (persistent cookies). These cookies may collect personal data such as browser type, location, or IP address.
Persistent cookies are automatically deleted after the defined period, which varies by cookie. Some cookies simplify the ordering process (for example, by saving products in the shopping cart). If cookies process personal data, this processing is based on Article 6(1)(b) of the GDPR (contract performance) or Article 6(1)(f) (legitimate interest in optimal website functionality and an efficient user experience).
We may work with advertising partners who also store cookies on your device when you visit our website (third-party cookies). If this is the case, we will inform you of their use and scope in this policy.
You can configure your browser to be notified when cookies are installed and decide individually whether to accept them or not. The configuration method varies by browser; please consult its help menu. Some useful links:
Internet Explorer
Firefox
Chrome
Safari
Opera
Note: If you refuse cookies, some website features may not be available.
4) Contact
When you contact us (for example, via a form or by email), we collect your personal data. The data collected is indicated in the relevant form. We use this data exclusively to respond to your inquiry and manage related technical matters. The legal basis for this processing is our legitimate interest in responding to you (Article 6(1)(f) of the GDPR). If your contact aims to conclude a contract, the legal basis will also be Article 6(1)(b). Once the matter is resolved and in the absence of legal retention obligations, your data will be deleted.
5) Customer Account Creation and Contract Performance
When you provide us with personal data to conclude a contract or create a customer account, we process it in accordance with Article 6(1)(b) of the GDPR. The required data is indicated in the forms. You may request deletion of your account at any time by writing to the controller's address mentioned above. Once the contract is completed or the account deleted, your data will be blocked for tax and commercial reasons and deleted after those retention periods expire, unless you give consent for further use or the law permits it.
6) Use of Data for Direct Marketing
6.1 Newsletter Subscription
If you subscribe to our newsletter, we will regularly send you offers. We only need your email address; other data is optional and is used to personalise the message. We use the βdouble opt-inβ method, meaning you will receive a confirmation email and only after clicking the link will we begin sending you the newsletter.
By activating the link, you give your consent to the processing of your data in accordance with Article 6(1)(a) of the GDPR. We record the IP address and the time of subscription to prevent abuse. You may unsubscribe at any time using the link in the newsletter or by writing to us at info@maisonclaireetsylvie.fr. As soon as you do, we will remove your address from our list, unless you consent to further use or the law permits it.
6.2 Sending Newsletters to Existing Customers
If you have provided us with your email address during a purchase, we may send you offers for similar products by email without requiring additional consent. This is based on our legitimate interest in personalised direct marketing, in accordance with Article 6(1)(f) of the GDPR. You may object to this at any time by writing to us.